What’s included in a commercial coffee machine service?

A scheduled commercial service typically includes: inspection of major mechanical components; cleaning and descaling of internal systems; replacement of worn seals and components; pressure and temperature calibration; grinder inspection and burr checks. Over time, espresso machines and grinders wear from daily use, water scale and coffee oils. Preventative servicing keeps your equipment running reliably and your coffee tasting great, and reduces the chance of a breakdown during a busy service.

What problems can you fix on a commercial espresso machine?

Our technicians diagnose and repair a wide range of issues on commercial espresso machines and grinders, including: inconsistent espresso extraction; pressure or temperature instability; leaking group heads or valves; worn or damaged grinder burrs; pump or boiler faults; blocked or scaled water systems. Whether your machine needs a quick repair or a full service, we work efficiently to get your equipment back in operation as soon as possible.

How often should a commercial coffee machine be serviced?

Most commercial espresso machines should receive a full service every 6–12 months, depending on usage. Regular servicing helps prevent breakdowns, maintain consistent extraction, and extend the lifespan of your machine.

My machine has broken down. How fast can you get here?

For emergencies in Auckland with on-account customers, a technician can be on site within 2 hours during standard hours. Call 09 486 2400. Our technicians diagnose faults quickly, give you clear recommendations for repair or servicing, and carry out repairs with care and precision to get you back to serving customers.

How much will a service or repair cost?

Standard Rates ex. GST: Monday to Friday, 8am-6pm $115 p/hour on-site, per technician. Minimum charge is half an hour; $115 Standard Call-Out & Administration Fee (Covers travel time within a 20km radius of Machine Ltd, invoicing, parts sourcing etc.); $172.50 — 2 Technician Call-Out Fee; $172.50 — Emergency Call-Out & Administration Fee (for on-account customers, you'll have a technician on-site within 2 hours, guaranteed); $1.36c per km — mileage charge outside of a 20km radius of our service centre, on top of the call out fee; $115 — Regional Service Fee, for travel outside of a 70km radius of our service centre, and Waiheke Island; $29 — Workshop Administration Fee (jobs carried out at the workshop that don't require a call out fee); $28 — Phone Call Troubleshooting Fee; $12.90 — Consumables Fee per job. Standard After-Hours Rates ex. GST: Monday to Friday 6-8am & 6-8pm, and Saturday/Sunday/Public Holidays 8am-6pm $172.50 p/hour on-site, per technician. Minimum charge is half an hour; $172.50 — After-Hours Call-Out & Administration Fee (Covers travel time within a 20km radius of Machine Ltd, invoicing, parts sourcing etc.).

Can I continue to serve coffee during a service?

Unfortunately, no. Your coffee machine will be off and not operable during a service or repair. Services typically take around 2-3 hours.

What brands do you repair/service?

We service: Slayer; La Cimbali; Mahlkönig; La Marzocco; Rocket; Vibiemme (VBM); PUQpress; Übermilk; Wilbur Curtis; Markibar; Anfim; Astoria CMA; Baratza; Bezzera; BFC; Brasilia; Carimali; Dalla Corte; Ditting; ECM; Elektra; Faema; Gaggia; HeyCafé; Isomac; Kees van der Westen; La Pavoni; La San Marco; La Nuova Era; Moccamaster; Nuova Simonelli; Rancilio; San Marino; Victoria Arduino; Wega. Commercial equipment we regularly work on includes the La Marzocco Linea PB, KB90 and Strada, the La Cimbali M200 and S-series, Slayer Espresso and Steam machines, and Mahlkönig E65S, E80S and EK43 grinders. If you can’t see the brand you’re looking for, get in touch. If we can't help out this time, we'll do our best to redirect you to someone who can.

Do you repair/service home coffee machines?

Yes! We most certainly do. Make an enquiry here and we’ll get you good to go again.

Commercial Coffee Machine Servicing & Repairs

Machine Ltd provides professional commercial coffee machine servicing and espresso machine repairs in Auckland, supporting cafés, restaurants, and hospitality businesses across the region. Our experienced technicians diagnose faults quickly and carry out everything from preventative maintenance to urgent breakdown repairs, helping keep your coffee service running smoothly.

technician installing a coffee machine and grinder on a bench in a new cafe in auckland

Book a Commercial Coffee Machine Service

Leave your details below, and our Service Department will get in touch to book you in.

Why Regular Servicing Matters

In a busy café or hospitality environment, your espresso machine and grinder are among the most important pieces of equipment in your business. Regular servicing helps prevent unexpected breakdowns, maintain consistent coffee quality, and extend the lifespan of your machines.

Our technicians carry out thorough inspections, cleaning, and calibration of key components, ensuring your equipment continues to perform at its best. Preventative maintenance can reduce costly downtime and help identify potential issues before they become major repairs.

FAQs

A scheduled commercial service typically includes:
- inspection of major mechanical components
- cleaning and descaling of internal systems
- replacement of worn seals and components
- pressure and temperature calibration
- grinder inspection and burr checks
Over time, espresso machines and grinders wear from daily use, water scale and coffee oils. Preventative servicing keeps your equipment running reliably and your coffee tasting great, and reduces the chance of a breakdown during a busy service.
Our technicians diagnose and repair a wide range of issues on commercial espresso machines and grinders, including:
- inconsistent espresso extraction
- pressure or temperature instability
- leaking group heads or valves
- worn or damaged grinder burrs
- pump or boiler faults
- blocked or scaled water systems
Whether your machine needs a quick repair or a full service, we work efficiently to get your equipment back in operation as soon as possible.
Most commercial espresso machines should receive a full service every 6–12 months, depending on usage. Regular servicing helps prevent breakdowns, maintain consistent extraction, and extend the lifespan of your machine.
For emergencies in Auckland with on-account customers, a technician can be on site within 2 hours during standard hours. Call 09 486 2400.
Our technicians diagnose faults quickly, give you clear recommendations for repair or servicing, and carry out repairs with care and precision to get you back to serving customers.
Standard Rates ex. GST: Monday to Friday, 8am-6pm
- $115 p/hour on-site, per technician. Minimum charge is half an hour.
- $115 Standard Call-Out & Administration Fee (Covers travel time within a 20km radius of Machine Ltd, invoicing, parts sourcing etc.)
- $172.50 — 2 Technician Call-Out Fee
- $172.50 — Emergency Call-Out & Administration Fee (for on-account customers, you'll have a technician on-site within 2 hours, guaranteed)
- $1.36c per km — mileage charge outside of a 20km radius of our service centre, on top of the call out fee
- $115 — Regional Service Fee, for travel outside of a 70km radius of our service centre, and Waiheke Island
- $29 — Workshop Administration Fee (jobs carried out at the workshop that don't require a call out fee)
- $28 — Phone Call Troubleshooting Fee
- $12.90 — Consumables Fee per job
Standard After-Hours Rates ex. GST: Monday to Friday 6-8am & 6-8pm, and Saturday/Sunday/Public Holidays 8am-6pm
- $172.50 p/hour on-site, per technician. Minimum charge is half an hour.
- $172.50 — After-Hours Call-Out & Administration Fee (Covers travel time within a 20km radius of Machine Ltd, invoicing, parts sourcing etc.)
Unfortunately, no. Your coffee machine will be off and not operable during a service or repair.
Services typically take around 2-3 hours.
We service:
- Slayer
- La Cimbali
- Mahlkönig
- La Marzocco
- Rocket
- Vibiemme (VBM)
- PUQpress
- Übermilk
- Wilbur Curtis
- Markibar
- Anfim
- Astoria CMA
- Baratza
- Bezzera
- BFC
- Brasilia
- Carimali
- Dalla Corte
- Ditting
- ECM
- Elektra
- Faema
- Gaggia
- HeyCafé
- Isomac
- Kees van der Westen
- La Pavoni
- La San Marco
- La Nuova Era
- Moccamaster
- Nuova Simonelli
- Rancilio
- San Marino
- Victoria Arduino
- Wega
Commercial equipment we regularly work on includes the La Marzocco Linea PB, KB90 and Strada, the La Cimbali M200 and S-series, Slayer Espresso and Steam machines, and Mahlkönig E65S, E80S and EK43 grinders.
If you can’t see the brand you’re looking for, get in touch. If we can't help out this time, we'll do our best to redirect you to someone who can.
Yes! We most certainly do. Make an enquiry here and we’ll get you good to go again.

A scheduled commercial service typically includes:
- inspection of major mechanical components
- cleaning and descaling of internal systems
- replacement of worn seals and components
- pressure and temperature calibration
- grinder inspection and burr checks
Over time, espresso machines and grinders wear from daily use, water scale and coffee oils. Preventative servicing keeps your equipment running reliably and your coffee tasting great, and reduces the chance of a breakdown during a busy service.
Most commercial espresso machines should receive a full service every 6–12 months, depending on usage. Regular servicing helps prevent breakdowns, maintain consistent extraction, and extend the lifespan of your machine.
Standard Rates ex. GST: Monday to Friday, 8am-6pm
- $115 p/hour on-site, per technician. Minimum charge is half an hour.
- $115 Standard Call-Out & Administration Fee (Covers travel time within a 20km radius of Machine Ltd, invoicing, parts sourcing etc.)
- $172.50 — 2 Technician Call-Out Fee
- $172.50 — Emergency Call-Out & Administration Fee (for on-account customers, you'll have a technician on-site within 2 hours, guaranteed)
- $1.36c per km — mileage charge outside of a 20km radius of our service centre, on top of the call out fee
- $115 — Regional Service Fee, for travel outside of a 70km radius of our service centre, and Waiheke Island
- $29 — Workshop Administration Fee (jobs carried out at the workshop that don't require a call out fee)
- $28 — Phone Call Troubleshooting Fee
- $12.90 — Consumables Fee per job
Standard After-Hours Rates ex. GST: Monday to Friday 6-8am & 6-8pm, and Saturday/Sunday/Public Holidays 8am-6pm
- $172.50 p/hour on-site, per technician. Minimum charge is half an hour.
- $172.50 — After-Hours Call-Out & Administration Fee (Covers travel time within a 20km radius of Machine Ltd, invoicing, parts sourcing etc.)
We service:
- Slayer
- La Cimbali
- Mahlkönig
- La Marzocco
- Rocket
- Vibiemme (VBM)
- PUQpress
- Übermilk
- Wilbur Curtis
- Markibar
- Anfim
- Astoria CMA
- Baratza
- Bezzera
- BFC
- Brasilia
- Carimali
- Dalla Corte
- Ditting
- ECM
- Elektra
- Faema
- Gaggia
- HeyCafé
- Isomac
- Kees van der Westen
- La Pavoni
- La San Marco
- La Nuova Era
- Moccamaster
- Nuova Simonelli
- Rancilio
- San Marino
- Victoria Arduino
- Wega
Commercial equipment we regularly work on includes the La Marzocco Linea PB, KB90 and Strada, the La Cimbali M200 and S-series, Slayer Espresso and Steam machines, and Mahlkönig E65S, E80S and EK43 grinders.
If you can’t see the brand you’re looking for, get in touch. If we can't help out this time, we'll do our best to redirect you to someone who can.

Our technicians diagnose and repair a wide range of issues on commercial espresso machines and grinders, including:
- inconsistent espresso extraction
- pressure or temperature instability
- leaking group heads or valves
- worn or damaged grinder burrs
- pump or boiler faults
- blocked or scaled water systems
Whether your machine needs a quick repair or a full service, we work efficiently to get your equipment back in operation as soon as possible.
For emergencies in Auckland with on-account customers, a technician can be on site within 2 hours during standard hours. Call 09 486 2400.
Our technicians diagnose faults quickly, give you clear recommendations for repair or servicing, and carry out repairs with care and precision to get you back to serving customers.
Unfortunately, no. Your coffee machine will be off and not operable during a service or repair.
Services typically take around 2-3 hours.
Yes! We most certainly do. Make an enquiry here and we’ll get you good to go again.

A technician's van parked whilst on a service job.

Commercial Service Areas

Machine Ltd provides commercial coffee machine servicing throughout Auckland, supporting hospitality businesses across the city. Our technicians regularly service cafés and venues in Central Auckland suburbs including Ponsonby, Grey Lynn, Kingsland, Mt Eden, Newmarket, Parnell, and the CBD, as well as the North Shore, Takapuna, Albany, and Wairau Valley.

We service areas outside of Auckland, too, including Waikato, Hauraki, Northland, Whangārei, and Tauranga, but trips outside of Auckland incur added travel costs. Our service department can provide more information on service areas on enquiry.

Whether you operate a busy café, restaurant, or office coffee setup, our team provides reliable diagnostics, maintenance, and repairs to keep your equipment performing consistently.