Experience top-notch servicing and repairs for a wide range of coffee machines at Machine Ltd. Whether you're dealing with a commercial espresso machine or a cherished home setup, our skilled technicians are here to ensure your equipment runs smoothly. We service nearly all brands, from Slayer to La Marzocco, Wega to Rocket, and everything in between.
We specialise in diagnosing and resolving issues with precision and expertise. Whether it's a minor repair or a comprehensive service, our team will get it sorted so you’re all good to go.
FAQs
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We service:
- Slayer
- La Cimbali
- Mahlkönig
- Übermilk
- Wilbur Curtis
- Markibar
- Anfim
- Astoria CMA
- Baratza
- Bezzera
- BFC
- Brasilia
- Carimali
- Dalla Corte
- Ditting
- ECM
- Elektra
- Faema
- Gaggia
- HeyCafé
- Isomac
- Kees van der Westen
- La Marzocco
- La Pavoni
- La San Marco
- La Nuova Era
- Markibar
- Nuova Simonelli
- Rancilio
- Rocket
- San Marino
- Vibiemme
- Victoria Arduino
- Wega
Unfortunately we don't support the following machinery brands:
- De'Longhi
- Breville
- Sunbeam
- Nespresso
- Ascaso
- KitchenAid
If you can’t see the brand you’re looking for, get in touch. If we can't help out this time, we'll do our best to redirect you to someone who can.
-
Unfortunately we don't support the following machinery brands:
- De'Longhi
- Breville
- Sunbeam
- Nespresso
- Ascaso
- KitchenAid
-
Not a problem — we can come to you for our standard call-out fee.
-
At this stage we support the Morning Machine.
-
Unfortunately, no. Your coffee machine will be off and not operable during a service or repair.
Services typically take around 2-3 hours.
-
Standard Rates ex. GST: Monday to Friday, 8am - 6pm
- $109 p/hour on-site, per technician. Minimum charge is half an hour.
- $109 Standard Call-Out & Administration Fee (Covers travel time within a 20km radius of Machine Ltd, invoicing, parts sourcing etc.)
- $1.04c per km — mileage charge outside of a 20km radius of Machine Ltd, on top of the call out fee
- $109 - Regional Service Fee, for travel outside of a 70km radius of Machine Ltd
- $29 - Workshop Administration Fee (Applied to jobs carried out at the workshop that don't require a call out fee, and covers invoicing, parts sourcing, etc.)
- $11.90 — Consumables Fee per job
For example, if you brought in a machine from home to be serviced, you'll be charged for parts, $109/hour in labour, $29 Workshop Administration Fee, and an $11.90 Consumables Fee.
Or, if you live in Ponsonby (or elsewhere within the 20km radius of Machine Ltd) and you'd like a technician to carry out a service or repair at your house, you'll be charged for parts, a $109 Standard Call-Out & Administration Fee, $109/hour in labour, and an $11.90 Consumables Fee.
Or, if you have a machine in your holiday home and you'd like a technician to carry out a service or repair there, you'll be charged for parts, a $109 Standard Call-Out & Administration Fee, $109/hour in labour, an $11.90 Consumables Fee, and $1.04 per km outside of a 20km radius of Machine Ltd.
-
We service:
- Slayer
- La Cimbali
- Mahlkönig
- Übermilk
- Wilbur Curtis
- Markibar
- Anfim
- Astoria CMA
- Baratza
- Bezzera
- BFC
- Brasilia
- Carimali
- Dalla Corte
- Ditting
- ECM
- Elektra
- Faema
- Gaggia
- HeyCafé
- Isomac
- Kees van der Westen
- La Marzocco
- La Pavoni
- La San Marco
- La Nuova Era
- Markibar
- Nuova Simonelli
- Rancilio
- Rocket
- San Marino
- Vibiemme
- Victoria Arduino
- Wega
Unfortunately we don't support the following machinery brands:
- De'Longhi
- Breville
- Sunbeam
- Nespresso
- Ascaso
- KitchenAid
If you can’t see the brand you’re looking for, get in touch. If we can't help out this time, we'll do our best to redirect you to someone who can.
-
Not a problem — we can come to you for our standard call-out fee.
-
Unfortunately, no. Your coffee machine will be off and not operable during a service or repair.
Services typically take around 2-3 hours.
-
Unfortunately we don't support the following machinery brands:
- De'Longhi
- Breville
- Sunbeam
- Nespresso
- Ascaso
- KitchenAid
-
At this stage we support the Morning Machine.
-
Standard Rates ex. GST: Monday to Friday, 8am - 6pm
- $109 p/hour on-site, per technician. Minimum charge is half an hour.
- $109 Standard Call-Out & Administration Fee (Covers travel time within a 20km radius of Machine Ltd, invoicing, parts sourcing etc.)
- $1.04c per km — mileage charge outside of a 20km radius of Machine Ltd, on top of the call out fee
- $109 - Regional Service Fee, for travel outside of a 70km radius of Machine Ltd
- $29 - Workshop Administration Fee (Applied to jobs carried out at the workshop that don't require a call out fee, and covers invoicing, parts sourcing, etc.)
- $11.90 — Consumables Fee per job
For example, if you brought in a machine from home to be serviced, you'll be charged for parts, $109/hour in labour, $29 Workshop Administration Fee, and an $11.90 Consumables Fee.
Or, if you live in Ponsonby (or elsewhere within the 20km radius of Machine Ltd) and you'd like a technician to carry out a service or repair at your house, you'll be charged for parts, a $109 Standard Call-Out & Administration Fee, $109/hour in labour, and an $11.90 Consumables Fee.
Or, if you have a machine in your holiday home and you'd like a technician to carry out a service or repair there, you'll be charged for parts, a $109 Standard Call-Out & Administration Fee, $109/hour in labour, an $11.90 Consumables Fee, and $1.04 per km outside of a 20km radius of Machine Ltd.
"Always great service with a smile. Fast and efficient communication and quick service to fix any problem. Highly recommend the team at Machine Ltd."
"Fantastic service of my coffee machine. Troy and the team have done an impressive job with their customer service and work. Highly recommend to all."
"The team at Machine gave my home espresso machine a complete service to be set for another year. Clear communication before, during and after on what was required and why."
